New folding card 2024

The Gstaad Card folding map 2024 is now available for you and your guests.

It contains all the summer Gstaad Card offers including an overview map. The latest information is still available at www.gstaad.ch/gstaadcard.

You can order the folding map and the matching eye-catching "Böxli" from us: info@gstaad.ch or phone +41 33 748 81 81.

Adjusted validity perimeter from 1 May 2024

Guests in the Gstaad holiday region can use the following public transport providers in the two valleys: MOB, PAG, AFA. On all routes in the Saanenland on the lines from Grubenwald/Zweisimmen to Rougemont or Lauenen, Turbach, up to the Col du Pillon and now via Abländschen to Jaun, the personal guest cards of both regions are valid as passes. Public transport can also be used in Simmental from Zweisimmen to Lenk with the guest cards. 

From 1 May 2024, guests will be able to, guests will also be able to use the guest cards during their arrival and departure within the valid perimeter! 

However, the perimeter will be adjusted slightly from 1 May 2024 due to various factors. The lower Simmental from Weissenbach/Boltigen to Erlenbach and the Jaun Pass will no longer be included. Costs have risen sharply due to the requirements of transport companies and the canton, as well as price increases due to the VAT increase and the general price increase in public transport on the timetable change in December 2023. Due to these changes in the general conditions, it was no longer possible to include the extended perimeter as far as Erlenbach im Simmental. GST has decided to concentrate on the perimeter of the Gstaad holiday region and also the upper Simmental. This means that guests can still benefit from numerous experiences in the Gstaad holiday region and in the immediately neighbouring adventure areas. This offer is expected to remain valid until the end of 2026

Unlimeted mobility in Saanenland and Simmental now also in winter

With the Gstaad Card, guests travel free of charge on all public transport lines.
So far, this offer was only valid in summer, from May to October. This offer is now also valid in winter. From 1 November 2023, all overnight guests can benefit from this.

Special day ticket mountain railways - Gstaad Card

We would like to inform you that the special day ticket for the mountain railways of CHF 19/CHF 9 will no longer be offered this summer 

Concierge myGstaad

The digital holiday companion will be sent automatically to all guests of holiday apartments (only with rental through Gstaad Saanenland Tourismus), B&Bs and other accommodations. The Gstaad Card can be activated directly in Concierge myGstaad. The digital holiday companion inspires guests at any time with experiences, important destination info such as live data from the region, events, tours etc. The experiences can be planned and booked comfortably from home or directly on the spot.

The Concierge myGstaad puts the destination offer in the display of guest computers, tablets and smartphones. No time-consuming searching on the net, but individual and relevant tips and suggestions available on demand at all times.

• Second home owners (if not renting out through Gstaad Saanenland Tourismus): by registration using a personal login. You will find the login details on the visitor's tax invoice.
• Guests staying one night or more in an accommodation facility: issued by the host (hotel, group accommodation, camping, holiday apartment owner (only with rental through Gstaad Saanenland Tourismus) and bed & breakfast).

FAQ (overnight guests)

FAQ (second home owner)

If you have any questions, take look at it first, maybe you will find the answer you are looking for.

Contact / Hotline

Second home owners (no rental through Gstaad Saanenland Tourismus):

• kurtaxen@gstaad.ch
• Tel. +41 33 748 81 89

Hotels, group accommodation, campings, holiday apartment owners (bookable with rental through Gstaad Saanenland Tourismus) and bed & breakfast:

• info@gstaad.ch
• Tel. +41 33 748 81 81

• Second home owners (if not renting out through Gstaad Saanenland Tourismus): by registration using a personal login. You will find the login details on the visitor's tax invoice.
• Guests staying one night or more in an accommodation facility: issued by the host (hotel, group accommodation, camping, holiday apartment owner (only with rental through Gstaad Saanenland Tourismus) and bed & breakfast).

Folded card 2024

The Gstaad Card folding map 2024 is now available for you and your guests.

It contains all the summer Gstaad Card offers including an overview map. The latest information is still available at www.gstaad.ch/gstaadcard.

You can order the folding map and the matching eye-catching "Böxli" from us: info@gstaad.ch or phone +41 33 748 81 81.

Adjusted validity perimeter from 1 May 2024

Guests in the Gstaad holiday region can use the following public transport providers in the two valleys: MOB, PAG, AFA. On all routes in the Saanenland on the lines from Grubenwald/Zweisimmen to Rougemont or Lauenen, Turbach, up to the Col du Pillon and now via Abländschen to Jaun, the personal guest cards of both regions are valid as passes. Public transport can also be used in Simmental from Zweisimmen to Lenk with the guest cards. 

From 1 May 2024, guests will be able to, guests will also be able to use the guest cards during their arrival and departure within the valid perimeter! 

However, the perimeter will be adjusted slightly from 1 May 2024 due to various factors. The lower Simmental from Weissenbach/Boltigen to Erlenbach and the Jaun Pass will no longer be included. Costs have risen sharply due to the requirements of transport companies and the canton, as well as price increases due to the VAT increase and the general price increase in public transport on the timetable change in December 2023. Due to these changes in the general conditions, it was no longer possible to include the extended perimeter as far as Erlenbach im Simmental. GST has decided to concentrate on the perimeter of the Gstaad holiday region and also the upper Simmental. This means that guests can still benefit from numerous experiences in the Gstaad holiday region and in the immediately neighbouring adventure areas. This offer is expected to remain valid until the end of 2026

Unlimeted mobility in Saanenland and Simmental now also in winter

With the Gstaad Card, guests travel free of charge on all public transport lines.
So far, this offer was only valid in summer, from May to October. This offer is now also valid in winter. From 1 November 2023, all overnight guests can benefit from this.

Optimised issuing process

From June 2023, the optimised issuing process of the Gstaad Card including the sending of the "Concierge myGstaad", the digital holiday companion, will also be implemented for hotels and camping. Detailed information on the process can be found in the Manual Creating Gstaad Card. 

New folding card

A new Gstaad Card folding card is now available for you and your guests.
It contains all the summer Gstaad Card offers including an overview map and replaces the previous Gstaad Card summer experience brochure. The latest information is still available at www.gstaad.ch/en/gstaadcard.
You can order the folding map and the matching eye-catching "Böxli" from us: info@gstaad.ch or phone +41 33 748 81 81.

Gstaad Card in the new ChatBot «Sarina»

On the website www.gstaad.ch you will find since mid-July 2022 our Sarina, a digital ChatBot - respectively our digital advisor of the Destination Gstaad.
With the help of a chat field, this automated ChatBot provides the best possible answers and useful information to all tourism-related questions. From hiking highlights to sightseeing to travel tips, just to name a few. For now, our Sarina answers in German, English and French are in implementation. 

Currently, many questions are asked about the Gstaad Card. Mainly on the subjects of the Gstaad Card’s offer, the acquisition of the Gstaad Card and the benefits. Try it out yourself in the chatbot, for example by asking after the Gstaad Card.

All new technical possibilities have their limits; our Sarina will never provide the exact answer to all questions. Therefore, there is still the possibility to connect to the LiveChat, leave a message or call. The question will then be answered directly by our guest relations team.

In the background of the system, the questions that Sarina cannot answer are continuously edited so that she is able to answer directly and correctly next time.

Frequently Asked Questions

We have listed all frequently asked questions on a separate page. This is linked on www.gstaad.ch/gstaadcard (under «FAQ») as well as here on www.gstaad.ch/gstaadcard-inside under «Frequently asked questions / contact». The questions and answers are constantly updated.

If you have any questions, take look at it first, maybe you will find the answer you are looking for.

Gstaad Card on the accommodation webpage

In order to make the visitors even more aware of the Gstaad Card, every accommodation on www.gstaad.ch/en/shop/accommodations, in which the guests are entitled to the Gstaad Card, is now marked with the «Top Benefits» category «Gstaad Card» (icon with logo).

Concierge myGstaad

The digital holiday companion will be sent automatically to all guests of holiday apartments (only with rental through Gstaad Saanenland Tourismus), B&Bs and other test accommodations from summer 2022. The Gstaad Card can be activated directly in Concierge myGstaad. The digital holiday companion inspires guests at any time with experiences, important destination info such as live data from ski slopes, events, tours etc. The experiences can be planned and booked comfortably from home or directly on the spot.

The Concierge myGstaad puts the destination offer in the display of guest computers, tablets and smartphones. No time-consuming searching on the net, but individual and relevant tips and suggestions available on demand at all times.

New look & feel of the Gstaad Card

From now on you will have 365 days a year of free travel with the Gstaad Card. 
What to do:
On your existing card, the public transport offer is only valid until 31 October 2023. In order for the public transport service to be valid from 1 November 2023, you must obtain a new annual card (this will be valid until 31 January 2025).

As a second home owner, you can order a personal annual Gstaad Card for yourself and your family as well as temporary Gstaad Cards for your guests under the following links. The cards are issued directly through registration and sent by e-mail to the provided address. Kindly note that second home owners who are resident in the same municipality as the second home is located are not eligible to order a personal Gstaad Card.

Important:

• The Gstaad Card can only be ordered with the login that was sent to the recipient of the flat-rate visitor's tax invoice for the apartment.
• The data must be filled in correctly. The Gstaad Cards are personal, non-transferable and only valid with the holder's name and date of birth. At the request of the inspection staff, a valid personal card or identity card must be presented. Therefore, a personal card in their name must be issued for each guest. Abuse will be punished.
• Personal Gstaad Cards for second home owners are only dedicated for second home owners, who are not resident in the same municipality as the second home is located. This will be checked randomly. All abuses are punished and the personal Gstaad Card will be withdrawn.

Ordering of the digital Gstaad Card:

• annual cards for second home owners
• temporary for guests in holiday apartments

1. click on annual cards for second home owners or temporary for guests in holiday apartments

2. enter user name & password ➔ visitor's tax invoice
3. fill in all data (➔ date of birth: only valid if filled in correctly. Apartment and owner = username from login)

4. Send ➔ Gstaad Card will be sent by e-mail
5. repeat for each person (points 3 & 4)

Manuals

Here you will find the constantly updated manuals for creating the Gstaad Card.

• Creating Gstaad Card (hotels / camping / holiday apartments* / B&B)
• Creating Gstaad Cards_groups (group accommodation (/travel groups)
• Creating guest cards via PMS (Hotels)
  
  (*holiday apartments only with rental through Gstaad Saanenland Tourismus)

Here you will find the e-learning videos "How to issue and send a Gstaad Card" in German. You can watch this training individually in front of your computer, share it with your team and give it to new employees as part of their induction. Additional manuals for issuing the Gstaad Card can be found under the tab "manuals for hosts".

• Training video for hotels & campings
• Training video for hotels with PMS interface
• Training video for groups (hotels & group homes)
• Training video for pilot hotels, holiday apartments*, B&B’s
  (*holiday apartments only with rental through Gstaad Saanenland Tourismus)

Marketing Unterlagen Sommer

• Key visual as a poster A1: LINK
• Key visual as a poster A3: LINK
• Key visual as a flyer A5: LINK
• Label ÖV incl.: JPG / PDF
• Picture collection Gstaad Card
• If you would like to order a “Gstaad Card” slide for your TV communication to your guests, please let us know.
• Template text Gstaad Card for your website
• Gstaad Card folding card
• Show your Gstaad Card and benefit: button (en)
• Gstaad Card vorweisen und profitieren: Button (de)
• Montrez votre Gstaad Card et profitez: button (fr)

Marketing Unterlagen Winter

• Gstaad Card A5 Winter Flyer (D-E-F)
• Gstaad Card A3 Winter Flyer (D-E-F)
• Gstaad Card A1 Winter Flyer (D-E-F)
• Key visual A4 portrait for accommodations: Visual deutsch / Visual englisch / Visual französisch
  Purpose: Information in the elevator, A4-setting element, general information for the guests.
• Winter experience brochure
• If you would like to order a “Gstaad Card” slide for your TV communication to your guests, please let us know.
• Template Text Gstaad Card for your website
• Show your Gstaad Card and benefit: button (en)
• Gstaad Card vorweisen und profitieren: Button (de)
• Montrez votre Gstaad Card et profitez: button (fr)

We have listed all frequently asked questions on a separate page. This is linked on www.gstaad.ch/gstaadcard (under «FAQ») as well as here on www.gstaad.ch/gstaadcard-inside under «Frequently asked questions / contact». The questions and answers are constantly updated.

If you have any questions, take look at it first, maybe you will find the answer you are looking for.

Second home owners (no rental through Gstaad Saanenland Tourismus):

• kurtaxen@gstaad.ch
• Tel. +41 33 748 81 89

Hotels, group accommodation, campings, holiday apartment owners (bookable with rental through Gstaad Saanenland Tourismus) and bed & breakfast:

• info@gstaad.ch
• Tel. +41 33 748 81 81