Gstaad Card Inside

All overnight guests and second home owners at Destination Gstaad will receive the new digital guest card «Gstaad Card». From your first overnight stay onwards, our guests will benefit from numerous advantages and discounted offers that can be easily and conveniently booked in the online shop, as well as other places. Among them you will also find real gems: what makes Gstaad special and true insider tips for an unforgettable time-out.

The guest receives the digital guest card from his host. The Gstaad Card is valid the entire year, with free public transport on designated routes between the Saanenland and the Simmental.

News

Unlimeted mobility in Saanenland and Simmental now also in winter

With the Gstaad Card, guests travel free of charge on all public transport lines.
So far, this offer was only valid in summer, from May to October. This offer is now also valid in winter. From 1 November 2023, all overnight guests can benefit from this.

Medienmitteilung

Optimised issuing process

From June 2023, the optimised issuing process of the Gstaad Card including the sending of the "Concierge myGstaad", the digital holiday companion, will also be implemented for hotels and camping. Detailed information on the process can be found in the Manual Creating Gstaad Card.

New folding card

A new Gstaad Card folding card is now available for you and your guests.
It contains all the summer Gstaad Card offers including an overview map and replaces the previous Gstaad Card summer experience brochure. The latest information is still available at www.gstaad.ch/en/gstaadcard.
You can order the folding map and the matching eye-catching "Böxli" from us: info@gstaad.ch or phone +41 33 748 81 81.

Gstaad Card in the new ChatBot «Sarina»

On the website www.gstaad.ch you will find since mid-July 2022 our Sarina, a digital ChatBot - respectively our digital advisor of the Destination Gstaad.
With the help of a chat field, this automated ChatBot provides the best possible answers and useful information to all tourism-related questions. From hiking highlights to sightseeing to travel tips, just to name a few. For now, our Sarina answers in German, English and French are in implementation.

Currently, many questions are asked about the Gstaad Card. Mainly on the subjects of the Gstaad Card’s offer, the acquisition of the Gstaad Card and the benefits. Try it out yourself in the chatbot, for example by asking after the Gstaad Card.

All new technical possibilities have their limits; our Sarina will never provide the exact answer to all questions. Therefore, there is still the possibility to connect to the LiveChat, leave a message or call. The question will then be answered directly by our guest relations team.

In the background of the system, the questions that Sarina cannot answer are continuously edited so that she is able to answer directly and correctly next time.

Gstaad Card on the accommodation webpage

In order to make the visitors even more aware of the Gstaad Card, every accommodation on www.gstaad.ch/en/shop/accommodations, in which the guests are entitled to the Gstaad Card, is now marked with the «Top Benefits» category «Gstaad Card» (icon with logo).

Concierge myGstaad

The digital holiday companion will be sent automatically to all guests of holiday apartments (only with rental through Gstaad Saanenland Tourismus), B&Bs and other test accommodations from summer 2022. The Gstaad Card can be activated directly in Concierge myGstaad. The digital holiday companion inspires guests at any time with experiences, important destination info such as live data from ski slopes, events, tours etc. The experiences can be planned and booked comfortably from home or directly on the spot.

The Concierge myGstaad puts the destination offer in the display of guest computers, tablets and smartphones. No time-consuming searching on the net, but individual and relevant tips and suggestions available on demand at all times.

Presentation Concierge myGstaad

Who can get the Gstaad Card and where?

Second home owners (if not renting out through Gstaad Saanenland Tourismus): by registration using a personal login. You will find the login details on the visitor's tax invoice.
Guests staying one night or more in an accommodation facility: issued by the host (hotel, group accommodation, camping, holiday apartment owner (only with rental through Gstaad Saanenland Tourismus) and bed & breakfast).

Frequently Asked Questions / Contact

FAQ (overnight guests)

FAQ (second home owner)

If you have any questions, take look at it first, maybe you will find the answer you are looking for.

Contact / Hotline

Second home owners (no rental through Gstaad Saanenland Tourismus):

kurtaxen@gstaad.ch
Tel. +41 33 748 81 89

WHotels, group accommodation, campings, holiday apartment owners (bookable with rental through Gstaad Saanenland Tourismus) and bed & breakfast:

info@gstaad.ch
Tel. +41 33 748 81 81

Frequently Asked Questions

AGB Gstaad Card

From now on you will have 365 days a year of free travel with the Gstaad Card.

What to do:
On your existing card, the public transport offer is only valid until 31 October 2023. In order for the public transport service to be valid from 1 November 2023, you must obtain a new annual card (this will be valid until 31 January 2025).

As a second home owner, you can order a personal annual Gstaad Card for yourself and your family as well as temporary Gstaad Cards for your guests under the following links. The cards are issued directly through registration and sent by e-mail to the provided address. Kindly note that second home owners who are resident in the same municipality as the second home is located are not eligible to order a personal Gstaad Card.

Important:

The Gstaad Card can only be ordered with the login that was sent to the recipient of the flat-rate visitor's tax invoice for the apartment.
The data must be filled in correctly. The Gstaad Cards are personal, non-transferable and only valid with the holder's name and date of birth. At the request of the inspection staff, a valid personal card or identity card must be presented. Therefore, a personal card in their name must be issued for each guest. Abuse will be punished.
Personal Gstaad Cards for second home owners are only dedicated for second home owners, who are not resident in the same municipality as the second home is located. This will be checked randomly. All abuses are punished and the personal Gstaad Card will be withdrawn.

Ordering of the digital Gstaad Card:

annual cards for second home owners

temporary for guests in holiday apartments