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Gästeservice: Dienstleistung am Gast steigern

10.09.2025 , Wednesday

Course Duration:

• 09:00 AM - 12:00 PM & 1:15 PM - 4:15 PM


Learning Objectives:

• Identify and meet the expectations and needs of guests.
• Understand the importance of service and hospitality in the hospitality industry.
• Apply professional and friendly communication with guests.
• Use verbal and nonverbal communication purposefully.

Price

Free of charge

Suitable for

For all staff in guest contact

Verpflegung

Not included

Arrival Information

Individual arrival

Meeting point

HUUS Gstaad Hotel
Schönriedstrasse 74
3792 Saanen
www.huusgstaad.com