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Convince with sovereignty and hospitality - 04.06.2026, 09:00 AM

This course highlights the diverse facets of professional and respectful communication, confident presence, and secure charisma:

• Introduction to the topics of presentation, social and communication skills, representing the Hotels Gstaad Saanenland, welcome culture, and hospitality

• The importance of the first and last impression

• Body language as a professional tool (facial expressions, gestures, posture, voice)

• Verbal communication (greeting, introducing/self-introduction, using informal/formal address, salutation)

• Small talk, the small conversation as a door opener

• Social media

• Dress code

Kursdauer

9:00 AM to 1:00 PM

Meeting point

The course location will be announced at a later date.

Price

Free

Verpflegung

No meals included

Suitable for

All interested persons

Requirements

None

Venue
Convince with sovereignty and hospitality - 04.06.2026, 09:00 AM - Meeting point

Open Website +41 33 748 81 81 Send email

Your Provider
Tourismus Akademie Gstaad

Promenade 41
3780 Gstaad

Discover the Tourism Academy Gstaad – a platform for training and exchange with a comprehensive insight into a variety of topics. From social media and product knowledge to effective complaint management and the use of the Gstaad Card, we offer tailored courses for our service providers in the Gstaad holiday region.

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